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Your partner in navigating risks

Learn how your risks are related and how we can help

We’re more than an insurance company. We’re your partners, dedicated to finding innovative solutions to help manage your risk. We listen carefully to your firm's needs, make sure the right experts are on your team, and look closely to see where hidden risk may open your company to exposure.

 

Then we create tailored, comprehensive insurance programs and combine them with our award-winning claims management and risk consulting to help your company move forward.

 

Learn more about what we can do for your business.

Learn how your risks are related and how we can help

We’re more than an insurance company. We’re your partners, dedicated to finding innovative solutions to help manage your risk. We listen carefully to your firm's needs, make sure the right experts are on your team, and look closely to see where hidden risk may open your company to exposure.

 

Then we create tailored, comprehensive insurance programs and combine them with our award-winning claims management and risk consulting to help your company move forward.

 

Learn more about what we can do for your business.

Captive Fronting

Businesses often set up their own insurance companies to set up a formal system of risk assumption and self-insurance. This insurer is referred to as a captive insurance company. However, these captive insurance companies are often very limited and run into challenges issuing policies in the U.S. and internationally due to global insurance regulations and licensing. Companies turn to AXA XL to issue insurance policies which is commonly known as “fronting”. We then reinsure a portion of the risk back to them while also keeping some risk ourselves, which is called captive fronting.

 

With our expertise in insurance compliance, local insurance policy taxation, credit, claims management and loss control services, we manage all aspects of insurance policy administration in more than 200 countries and a wide range of lines. We provide a personalized approach with custom service-level agreements and often issue policies outside of traditional risks, such as non-damage business interruption and climate parametrics. Clients use our award-winning global information management system to access real-time status of all policies and programs.

 

CAPTIVE FRONTING INSIGHTS

Risk Consulting

Minimizing your risk starts with identifying, evaluating, anticipating and then actively preventing risks. Most importantly, you must understand and quantify the economic impact of risks. With close to 400 risk consultants worldwide, and partnerships with universities and private companies, our Risk Consulting team partners with over 2,000 large and corporate businesses in more than 130 different countries to help them improve their risk profile.

 

Through our multi-peril approach we build strong relationships with clients in the operational deployment of their global risk management strategy. We provide pragmatic risk management solutions covering all major risks including: casualty, construction, environmental, fire, liability, machinery breakdown, marine-transport, motor fleet, supply chain and natural hazards. With our risk engineering services and SiteForward, our enhanced, secure client portal, we analyze business operations and risk data to develop comprehensive loss prevention plans, and empower clients to make well informed risk management decisions that protect their business assets.

 

RISK CONSULTING INSIGHTS

Claims

When you make a claim on an insurance policy, you need a partner to help guide you through the claims process, especially for international claims. Our claims professionals provide exceptional service and expertise while focusing on reaching a resolution at all stages of the claim’s life cycle. We manage claims promptly in more than 200 countries by understanding the nuances of local jurisdictions and empowering local professionals. With our experience working with third-party administrators (TPAs), we can help manage your TPA to ensure a smooth and effective claims process.

 

The cornerstone of our service-based approach is the Claims service team assigned to each claim. Your Account Manager is your key contact and helps coordinate claim audits, analyzes loss data, provides insights on trends/cost drivers, implements claim programs and provides guidance on how to transition from a bundled to an unbundled claims program. The Technical Claims Specialist provides technical expertise and proactively collaborates with you, the broker and the TPA during the entire life cycle of the claim. Additionally, our team participates in claim audits and file reviews as necessary.

 

CLAIMS INSIGHTS

Construction

Your construction company must keep employees safe, protect profits and remain productive. Our multi-line team is here to help. We start by understanding your construction business strategy and listening to your pain points. To deliver the highest level of service, we collaborate with our risk engineers, claims professionals, legal experts and other partner lines. We work with you to identify the root causes of your risks, understanding safety/management issues and providing services as needed. We partner with innovation leaders and tech companies to help you advance and improve your construction risk management through powerful technology, via our Construction Ecosystem.

 

With AXA XL, you’ll have a dedicated relationship leader to respond to your needs with speed and accuracy. Our timeliness goals are high, with 95 percent of policies issued within 30 days. We have the coverage and capacity to insure projects from the generic to the jaw-dropping, and can develop flexible policies based on your business needs. Have an unusual exposure? Let’s sit down with your broker, and we’ll work with you to craft a solution.

 

CONSTRUCTION INSIGHTS

Environmental

Once considered specialty coverage, environmental insurance has become as necessary as general liability and automobile insurance for private businesses and public entities. Luckily, over the last 40 years, the science of managing environmental risks has evolved, enabling the environmental insurance market to develop more comprehensive and diverse types of pollution coverage.

 

We have a broad range of environmental policies that offer your company financial protection against professional liability, subcontracted activities and the costs of remediation, either onsite or offsite. Site owners and operators also have exposure to bodily injury and property damage claims and extensive legal defense expenses from pollution conditions. What’s more, policies are constantly evolving to address new and emerging environmental exposures, as well as environmental liability faced by lenders or company executives. Environmental insurance was created to meet a specific need, to fill a gap in coverage in standard policies where exclusions continue to broaden. Is your company at risk?

 

ENVIRONMENTAL INSIGHTS

Cyber

In 2020, data breaches cost US companies an average of $8.64 million, a record high, as hackers become increasingly more sophisticated. This is why our cyber insurance policy comes with extensive protection against a wide range of cyber exposures, including third-party privacy and cybersecurity claims and first-party losses following a cybersecurity event. We partner with dedicated resources to help mitigate the likelihood of an event and help your organization respond as quickly and efficiently as possible if a breach occurs.

 

Our dedicated claims team is available 24 hours a day, seven days a week, via our data-breach hotline. They partner with our insureds to navigate a cybersecurity breach, respond and recover, and keep your business moving forward. When it comes to cyber threats, exposures can change without warning—literally overnight. Protecting your company against these threats means staying ahead of tomorrow’s risks, and that is why our Cyber Liability Policy should be an essential part of your risk management plan.

 

CYBER INSIGHTS

Professional

Directors & Officers (D&O), Fiduciary Liability, Mergers & Acquisitions (M&A), Employment Practices Liability (EPL), Errors and Omissions (E&O), Commercial Crime and Financial Institution Bonds, and Security Risks (K&R).

 

Professionals who’ve risen to the C-suite or board of directors should take pride in their accomplishments, and they should protect themselves. Companies and their directors and officers are often the targets of lawsuits from shareholders, employees, customers, vendors and others. Common claims include mismanagement, fraud, breach of fiduciary duty, unfair business practices, conflict of interest and the violation of state and local law.

 

We provide D&O coverage that protects the individual and the corporate entity and safeguards the personal assets of the C-suite. And to protect Fiduciaries, we offer personal asset protection from damages that are a result of wrongful acts, as well as the costs to defend against those claims. No two deals are the same, our M&A solutions help to identify unique risks associated in each case, whether it’s mergers and acquisitions, divestitures, spinoffs, private equity investments or other commercial transactions. Our E&O coverage is designed to protect companies against negligence or wrongful acts that may happen in the normal operations of professional service firms. Our EPL insurance protects the company, management and staff against claims and prosecutions for wrongful treatment of employees.

 

Commercial crime doesn’t discriminate between size, industry or geographic region. We help protect companies against employee theft, forgery, robbery, computer and funds transfer fraud and acceptance of counterfeit money. And we safeguard financial institutions with bond insurance policies to protect against employee dishonesty, burglary, robbery, forgery and similar crimes.

 

In today’s global business economy, Security Risks, such as kidnap, ransom, and extortion (KRE) situations are occurring at increasing frequency. These incidents are difficult to predict. And when they occur, they require a swift, organized and specialized response. At AXA XL, we help companies navigate through these dynamic, complex and ever-changing threats. We offer specialized knowledge to help clients manage the KRE risk landscape and offer a wide range of insurance coverages.

 

PROFESSIONAL INSIGHTS

Casualty

Excess Casualty and Primary Casualty

 

With different industries, regions and types of coverage, our casualty insurance offerings are broad enough to cover your needs—and specific enough to cover them well.

 

We offer general liability, auto liability and workers compensation to large US-based companies, including those in consumer goods and services, industrial goods and services, professional services, education and the public sector. Meanwhile, our Umbrella & Excess Liability insurance protects the assets of large and middle-market companies with complex risks from catastrophic loss beyond the limits of their primary insurance program or self-insured retention. We also offer a highly skilled underwriting, claims and risk engineering team with deep knowledge and expertise in the complex risk arena, including construction, energy, health care and rail.

 

CASUALTY INSIGHTS

Property

Your valuable property and equipment needs protection to keep your business running smoothly. Our claims experts can help, with award-winning service and global offerings that directly cover your firm, or its third parties, virtually anywhere you have operations and exposures. We provide a full suite of coverages—general property, equipment breakdown, business interruption and course of construction coverage—for a broad range of commercial businesses and industries.

 

Our global team of close to 400 risk engineers, one of the largest in the world, works with each client to assess and avoid risk and give proactive advice on everything from equipment breakdowns to natural disasters. Companies don’t all face the same risks. That’s why we offer tailored coverage, innovative solutions and personalized service. Our dedicated team of engineers, underwriters and property claims managers specialize in addressing large, complex property risks and collaborate with you to meet your unique needs.

 

PROPERTY INSIGHTS

Political Risk

Political Risk, Credit and Bond (PRCB)

 

Political unrest and credit risk headlines are in the news every day, adding to businesses’ global risk management concerns. Our highly experienced underwriting and analytical team helps businesses manage the complex and ever-changing risks of a global marketplace. For more than 30 years, we have offered a full range of tailored Political Risk and Credit Insurance products from our global underwriting offices. We provide the specialization and capacity that allow our clients to carry out commerce with greater certainty, to secure assets overseas and to protect payment streams and dividend flows. We provide cover for corporations, financial institutions, as well as multilateral, developmental and governmental agencies.

 

In the event of a covered loss, our claims professionals deliver the highest levels of service and are positioned to manage claims across the world. We understand the nuances and challenges presented by various jurisdictions and are locally empowered to address and resolve claims promptly and fairly. Also, following a claim we can assist in developing and implementing recovery strategies using our network of diplomatic contacts and recovery agents.

 

POLITICAL RISK, CREDIT AND BOND INSIGHTS

Marine

Marine insurance isn’t simply about covering boats. It involves Ocean Marine and Inland Marine—two distinct, yet overlapping areas of insurance that cater primarily to the construction and transportation industries.

 

Companies from a broad range of industries depend on our coverage against the full spectrum of construction and transportation risks, including lost, damaged or stolen goods, ships that go down, even terrorism. Our Ocean Marine products provide physical damage and liability insurance for vessels operating internationally and within US waters, ports and ship repair yards, including coverage for war. We’ll also protect your cargo shipments from the beginning to end—at sea, on land, at port and in storage. Our Inland Marine products address unique exposures, valuation and perils not covered in most other commercial insurance policies. Examples include buildings under construction, legal liability for goods being stored and flood and earthquake coverage as part of an equipment floater. Coverages include builder’s risk and installations, contractor’s equipment, motor truck cargo, logistics and flexible property floaters.

 

And, as always, our Marine team is here to guide companies through these complex and ever-changing challenges.

 

MARINE INSIGHTS

Interested in finding out what we can do for you?
Talk to us.








AXA XL US ZONE LEADERS

Matt O'Malley

Matt O'Malley

US Country Manager & East Zone Leader

AXA XL

Todd Sutherland

Todd Sutherland

Central Zone Leader

AXA XL

Mike Soper

Mike Soper

West Zone Leader

AXA XL

Warming up, and ready to act, on climate change

By Joe Tocco, CEO Americas

Admittedly, I was a bit of a skeptic about the impact of climate change. Having grown up outside of Buffalo, NY and experienced the frigid winters there, anything a few degrees warmer did not sound like a bad scenario. Recent insured losses driven by changing weather-related hazards and increases of people and property in harm’s way, however, have prompted many, including me, to take a another look at climate change and its potential impact on our society, our environment, our economy, and our day-to-day business operations.

Record-breaking weather

The 2021 Atlantic Hurricane season has just begun but we’re all wondering if it will mirror last year’s track record. 2020 ended with 30 named storms, the most named tropical systems in recorded history. Twelve of those named storms made landfall in 2020 which was also record-breaking. Previously, nine storms made landfall and that was set in 1916.

Read more

And while we saw so many hurricanes last year, it’s the intensity of the storms in recent years that is really raising concern. Hurricane Harvey, a Category 4 storm that hit Texas in 2017, was considered a 1-in-1,000-year flood event . Unlike many hurricanes where wind results in significant damage, Harvey brought three straight days of rain or more than 50 inches of rain.

It turns out that in-land floods are the most frequent natural disaster in the U.S. Earlier this year, a Stanford University research report indicated that intensifying precipitation contributed one-third of the financial costs of flooding in the United States over the past three decades, totaling almost $75 billion of the estimated $199 billion in flood damages from 1988 to 2017.

And hurricanes and precipitation aren’t the only weather conditions that has gotten more intense. A study published in 2019 from the Florida State University Department of Geography found that the power of tornadoes has increased 5.5% per year since 1994. While there appears to be no significant increase in tornado activity in recent history, some researchers are calling out a geographic shift in where they are occurring, moving out of “Tornado Alley” and into other regions of the U.S. And we can’t overlook the effects of extreme heat and prolonged drought conditions in some regions, which may be contributing to increased wildfires.

The business climate around climate

Concerns about climate change are getting harder and harder to ignore, especially for businesses. Businesses are likely to feel continued pressure from various stakeholders – from employees to regulators, from their customers to investors – to consider how their operations and their business decisions contribute to a changing climate.

As government and society in general take a closer look at climate change and look to make changes to control potential warming, businesses will be faced with making changes too. New regulations and reporting requirements are likely to change quickly. For one, the Securities and Exchange Commission (SEC) has been looking at potential disclosure requirements that would require publicly traded companies to disclose detailed greenhouse gas emissions and other information on its climate-change impacts and risks to investors. New rules are anticipated sometime this year.

Some investors have made it loud and clear that they will be applying greater pressure on the companies they own to cut emissions and prepare to operate in a low carbon future. The UK’s biggest asset manager Legal & General Investment Management recently announced that it was dropping four companies from a number of its funds over their “insufficient” response to the climate change.

Taking meaningful action

Many, including AXA XL, are already taking preemptive steps to minimize their carbon footprint. Last fall, we unveiled our Carbon Management Strategy at AXA XL which aims to accelerate our transition towards a more sustainable and less carbon-intensive economy by 2050. AXA XL’s strategy aligns with AXA Group’s goals and the objectives of the Paris Agreement to limit global warming to below 1.5 °C. More recently, AXA shared news that is chairing the Net-Zero Insurance Alliance which is made up of eight leading insurers and reinsurers who are eager to play their part in accelerating the transition to net-zero emissions economies.

At AXA XL, we’re focusing on three areas - energy consumption, people movement (travel and vehicle fleet), and resources consumed. When I travel, for instance, I’m prompted to consider the impact of my flight before each booking. While AXA has our global green strategy, AXA XL colleagues around the world are taking an active part in helping us adopt stronger green practices locally. This year, despite working remotely, US colleagues joined together and launched a Green Committee to help us all learn more about what can be done to implement more sustainable practices in our offices and in our homes.

Finding new opportunities

As efforts to minimize the impacts of climate change pick up, there will certainly be new opportunities to be had. Greater energy efficiency has its merits, helping businesses reduce cost and be better stewards of the environment. There are also opportunities for innovation efforts. Innovators will develop products and services that support climate mitigation/adaption and that minimize environmental impacts such as new and more sustainable products and services that are less carbon intensive or help with carbon reduction by others.

To help support our clients’ greener businesses, AXA XL is always looking at ways to increase our green insurance products. This year, for instance, our Construction team introduced an insurance product to protect projects using Mass Timber , a building material that is gaining popularity in the North America. The construction industry is seeing significant benefits working with Mass Timber which includes what’s called cross laminated timber (CLT). It’s a sustainable building material which can be prefabricated, requiring fewer workers and less safety concerns, speeding up construction time. In 2020, the North American Environmental team added Green Building Materials Expense supplemental coverage to its Pollution and Remediation Legal Liability (PARLL) policy. This insurance coverage protects businesses against loss, remediation expense and legal defense expenses that may arise from sudden and gradual pollution conditions. Now businesses not only have the financial help to clean up a pollution incident, such as a fuel oil spill, they can take it a step further. With this added Green Building coverage, in the event of a pollution incident that causes property damage, clients can choose to use green, sustainable materials in the property’s restoration.

Similarly, another AXA entity, AXA Climate, continues to develop parametric insurance solutions to address climate-related risks. (Check out this explainer video to see how parametric insurance works: https://www.youtube.com/watch?v=Qpf31NhEaJc ) To help companies learn more about climate change, AXA Climate launched Climate School , a digital learning program.

Engaging our clients on climate

Climate change can impact businesses in so many ways. That’s why we are continuing to actively engage our clients in conversations about climate and its impact. We recently hosted a webinar, Climate Change: Impact, Preparedness and Building Resilience , drawing more than 250 of our brokers and clients in a discussion about the necessity for businesses to assess and understand climate-related risks and developing a plan to address them.

Over the last year, we’ve connected with our clients and brokers on many virtual events, but few have garnered the engagement that this webinar did. It’s clear that we are all looking at climate change risks, and the impact it will have on our businesses.

The most obvious, of course, are the potential operational risks associated with natural catastrophe weather events that can cause damage to properties and disruption to supply chains. There are many preventative actions that businesses can take to minimize the potential property damage extreme weather poses. AXA XL Risk Consulting’s team members spend day in and day out helping our clients implement loss prevention strategies to help existing facilities withstand more extreme weather conditions. Their recommendations range from advice on storage and supplier alternatives for clients in natural catastrophe prone areas to new technologies that can help detect the first sign of smoke and water intrusion.

We’re also seeing more clients call on their expertise when building new facilities with sustainability in mind. More businesses are looking at the potential of a construction material, like Mass Timber and new developments in energy conservation – including more energy efficient lighting systems to solar power and other energy storage systems. Through our risk consulting services, we’re helping our clients keep up the pace to better protect their assets with a sustainability focus.

Risks of failing to act

Climate change is clearly changing how our clients, employees, shareholders, and other stakeholders evaluate business and interact with them. It’s going to prompt many of us to rethink how we do business. Failing to do so will come with its own risks.

Businesses that do not prioritize the impacts of climate change and act on them could lose a lot – a competitive edge, supportive investors, the best talent and much more.

The topic of climate change can still trigger debates. While the debate continues for some, many are not waiting to see what else may happen. They are preparing for whatever could happen. They are building up their business resilience.

And we, at AXA XL, are here to continue the climate conversation, by advancing our own understanding of climate change effects, implementing these findings into our risk assessment tools and frameworks, and remaining committed through product development and finding new ways to help our brokers and clients’ address their climate change challenges.

Managing more extreme weather and environmental risks

Weather events in the past 40 years have caused $1.75 trillion in aggregated total adjusted losses. Scott Ewing and Mary Ann Susavidge discuss AXA XL’s depth of experience in weather-related risk.

Technology and data are driving the future of insurance

Jim DiVirgilio and Matt O’Malley discuss how the use of predictive analytics and data are key to identifying strategies for risk avoidance and lowering the cost of risk.